As VP of Sales, Ron was very concerned to hear Tony’s report of the meeting. He decided that it was time to talk to Janice himself.
“I wanted to touch base with you to let you know how important your business is to us and see if there is anything that I can do to assure you are satisfied with our service.” Ron said when he had Janice on the phone.
Janice smiled. Clearly she had delivered her message to Tony that she was not a push over. “Thanks for the call, Ron. But everything is OK.” Janice replied. “In fact, I’m really pleased with what Tony presented the other day.”
Ron paused. “I’m glad that you were pleased with the presentation. What about the presenter? Is Tony a good Account Manager for you to work with?”